Terms and Conditions

Last Update January 15, 2026

Welcome to NovumCloud Technologies LLC(“we,” “our,” or “us”).

By accessing or using our website https://www.novumcloud.com (the “Site”) or any IT services we provide (the “Services”), you agree to follow these Terms and Conditions (the “Agreement”). If you do not agree, please do not use the Site or Services.

1. Acceptance of Terms
By using the Site or Services, you agree to these Terms and Conditions and any future updates. We may update or modify these Terms at any time, effective immediately upon posting. Review the Terms periodically to stay informed.

2. Services

NovumCloud Technologies LLC provides IT services, including but not limited to:

  • Cloud VoIP Phone System

  • Cloud Email

  • Web Design and Hosting

  • Network Management and Cabling

  • Software Development and System Maintenance

The scope and specifics of the Services will be detailed in individual agreements, contracts, or service orders.

3. User Responsibilities

You agree to:

  • Provide accurate information: Submit current and complete details when using the Site or Services.

  • Comply with laws: Follow all applicable local, state, and international laws.

  • Avoid prohibited activities, including:

    • Interfering with Site or Service functionality

    • Attempting unauthorized access

    • Engaging in activities that damage, disable, or impair the Site or Services

4. Account Creation and Security

Some features require account creation. You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities under your account Notify us immediately of any unauthorized access.

5. Intellectual Property

  • Ownership: All content, graphics, logos, software, and designs on the Site belong to NovumCloud Technologies LLC or its licensors.

  • License: You may access and use the Site and Services for personal or business purposes only. You may not copy, distribute, or create derivative works without written consent.

6. Payment Terms
You must pay fees as outlined in your service agreement or invoice. Payments are due upon receipt unless otherwise stated. Late payments may incur interest or additional fees.

7. Termination and Suspension
We may suspend or terminate access at our discretion if you violate these Terms or for any other reason. Upon termination, stop using the Site and Services. Refunds for unused Services are not guaranteed.

8. Limitation of Liability
To the fullest extent allowed by law, NovumCloud Technologies LLC is not liable for direct, indirect, incidental, or consequential damages arising from your use of the Site or Services. Our total liability is limited to the amount you paid for the Services that caused the claim.

9. Indemnification
You agree to indemnify NovumCloud Technologies LLC, its directors, officers, employees, and affiliates against claims, losses, damages, or legal fees arising from your use of the Site, violation of these Terms, or infringement of third-party rights.

10. Privacy
Your use of the Site and Services follows our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Links
The Site may include links to third-party websites. These links do not imply endorsement. We are not responsible for the content, policies, or practices of third-party sites.

12. Dispute Resolution
Disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA) in Miami-Dade County, Florida. Judgment on arbitration awards may be entered in any court with proper jurisdiction.

13. Force Majeure
NovumCloud Technologies LLC is not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, strikes, or technical failures.

14. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

15. Severability
If a provision is invalid or unenforceable, the remaining provisions remain in effect.

16. Entire Agreement
These Terms, along with referenced agreements and policies, form the entire agreement regarding your use of the Site and Services. Previous agreements are superseded.

17. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:

NovumCloud Technologies LLC
Phone Number: 305-900-3340
legal@novumcloud.com