VOIP Phone
System
Our Benefits
Seamless Communication
- Separate Work From Life
- Cost Saving
- Employees at home call free
- Eliminate interoffice calls
- Portfolio Architecture
Mobility, Work from Anywhere
- Android and iOS Apps
- Web and Windows Client
- Corporate chat.
- Video conferencing
- All at no extra charge
Advanced Customer Service Functions
- Call queues, IVR.
- Advanced call reporting.
- Integration with CRM apps.
- Contact center
- Open AI Integration
NC Phones Plans
Phone Flex
$19
Phone Plan Features:
- Free Number Porting
- Single-level Auto Attendant
- Ring Groups
- Basic Calls Queue
- Mobile Apps / Desktop Apps
- Free Local Number
- Voicemail to Email
- Call Reports
- Listen in and Whisper Calls
- Advanced Call monitoring
- Call Record
Phone Pro
$25
Everything included on Flex Plan +
- Multi-level Auto Attendant
- Advance Queue Calls
- Call Reports Basic
- Call Record up to 6 months
- Multi Departments
- LiveChat Integration
- VoiceMail Transcription
- Call Back
- Listen in and Whisper Calls
- Open AI Integration
- Advanced Call monitoring
Phone Advance
$35
Everything included on Pro Plan +
- Multi Company
- Call Back
- Call Reports Queues
- Call Record up to 1 Years
- Barge in / Listen in / Whisper
- Wallboard
- Enhanced Business SMS *
- WhatsApp Integration **
- Skill Based Routing
- Open AI Integration
- Start/Stop Call Recording
Phone Max AI
$50
Everything on Advance Plan +
- Call Analytics
- MAX Call Reports
- Start/Stop Call Recording
- Advance Call Monitoring
- Skilled Based Routing
- CRM Integration
- Custom IP Phone Logo
- Xapi/Call API
- Open AI Integration **
- AI Boss-Secretary **
- AI Receptionist **
Get up to 20% off with annual billing
* Enhanced Business SMS $20/number/montly (Enhanced Business SMS is subject to our SMS/MMS content policies including volume and frequency limitations and the Acceptable Use Policy. Automated, high volume, or marketing SMS is available at an additional cost. ** AI-powered virtual receptionist that answers and routes calls automatically using OpenAI integration at Extra Cost.
How We Work
01. Free Consultation
- Business Needs Assessment
- Infrastructure Review
- Cybersecurity Evaluation
- Communication System
- Our Recommendations
02. Proposal
- Client Goals & Objectives
- Scope of Work
- Timeline & Milestones
- Pricing & Payment Terms
- Implementation & Next Steps
03. Implementation
- Preparation
- System Setup
- Customization
- Quality Review
- Documentation & Reporting
04. Testing & Optimization
- Functionality Testing
- Performance Testing
- Compliance Testing
- Issue Resolution
- Optimization & Fine-Tuning
05. Go-Live & Training
- Final System Check
- Readiness Verification
- Go-Live Execution
- User Training
- Post-Go-Live Support
Frequently Questions.
VoIP stands for Voice over Internet Protocol. It allows you to make phone calls over the internet instead of using traditional landlines or cellular networks.
Yes, we offer number porting, allowing you to keep your existing phone number when switching to our Cloud VoIP.
You typically need:
- A high-speed internet connection
- A VoIP-enabled phone or an adapter for traditional phones
- A computer, smartphone, or VoIP-compatible device (optional)
- VoIP software or a VoIP service provider account
Yes, Novumcloud Cloud Phone System provides lower monthly fees and free or low-cost long-distance and international calls compared to traditional landlines.
Yes, as long as you have a stable internet connection, VoIP is highly reliable. The quality depends on bandwidth, network strength, and infrastructure.
Vendors & Partners
